Frequently Asked Questions

What are your opening times?

Battlesbridge: Monday – Saturday 10am – 5pm, Sunday 10am – 4pm

Canvey Island + Colchester: Monday – Saturday 9am – 5pm, Sunday 10am – 4pm

Bank holiday hours may differ.

Where are you based?

Our stores are currently only based in Essex.

Nerd Base Battlesbridge: Unit 2, 5 Maltings Rd, Battlesbridge, Wickford, Essex, SS11 7RF

Nerd Base Canvey Island: Knightswick Shopping Centre, Canvey Island, Essex, SS8 7AD

Nerd Base Colchester: 24 Sir Isaacs Walk, Culver Centre, Colchester, CO1 1JJ

Do you take any preorders?

No unfortunately we don’t take preorders on any upcoming items. We operate on a first come first serve basis.

Do you ship items out?

We don’t currently ship out any items.

When do you get restocks?

We do not have set days for our deliveries. The best thing to do is keep an eye on our social media as we do post whenever we get new stock and trade ins.

Do you buy collectibles from customers?

Of course! However we can’t do this online so you would have to arrange a time with us to bring in your collection. A member of staff at our retailers can go through the whole process with you!

Do you sell gift cards?

We do! However these are only available to purchase within our retail stores. There’s no set limits, you can load up however much you want onto a gift card!

Do you sell any of your vintage toys on your website?

Unfortunately due to many different factors, we have decided not to sell any of our pre-owned/ Vintage toys online. Sorry!

Do you host any events?

We do! We regularly host TCG tournaments for Pokémon, Yu-gi-oh, Lorcana and more. We also host special events like our annual Star Wars weekend every year in May!

Link to Events page